ON REPEAT
Our Commitment to Authenticity
OUR PROCESS
At On Repeat, we prioritize the authenticity of every product we sell. While we strive to ensure that all items align with the highest standards of authenticity, we want to be transparent about our authentication process.
Each item undergoes a thorough examination by our trained staff who are knowledgeable about luxury handbags and fashion items. We assess the materials, craftsmanship, and overall details to determine if the product aligns with what we recognize as authentic.
We partner with trusted third-party authenticators, such as Entrupy and Bababebi. These experts use advanced technology and extensive databases to verify the authenticity of products. Their certifications provide an added layer of assurance.
For each authenticated item, we maintain records of the process, including certificates from third-party authenticators or detailed in-house evaluations.
Each product listing includes details about its authentication. If a product has been verified, you’ll see that noted clearly on its page.
Our evaluations are made "in our opinion" based on expert knowledge and third-party authentication. We believe the product aligns with the characteristics of authentic luxury goods.
If you have any concerns about your purchase, we’re here to help. Contact us directly—we stand behind our commitment to authenticity.
ENTRUPY
At On Repeat, we take pride in offering our customers the highest level of confidence when purchasing luxury goods. That's why we've partnered with Entrupy, a leading authentication technology provider known for their rigorous standards and innovative solutions. One of the standout features of Entrupy's service is their Money-Back Guarantee, which adds an essential layer of protection for our customers.
How the Money-Back Guarantee Works
When you purchase an item authenticated by Entrupy, you can rest easy knowing that if it is later determined to be inauthentic, Entrupy will provide a full refund of the purchase price. This guarantee is a reflection of Entrupy's confidence in their authentication process, which utilizes advanced technology and a vast database of genuine products to verify authenticity.
Knowing that your purchase is backed by Entrupy's guarantee allows you to shop with peace of mind. You can trust that you are receiving a product that aligns with the standards of authenticity.
Entrupy employs cutting-edge technology and expert analysis to authenticate luxury items. Their money-back guarantee reinforces our commitment to only offering products that meet rigorous authenticity standards.
In the rare event that you need to utilize the money-back guarantee, our dedicated customer support team will assist you throughout the process, ensuring a seamless experience.
The partnership with Entrupy and their guarantee demonstrates our unwavering commitment to quality and authenticity. We strive to provide our customers with the best luxury shopping experience possible.
Understanding Authentication Limitations
At On Repeat, we take pride in offering our customers the highest level of confidence when purchasing luxury goods. That's why we've partnered with Entrupy, a leading authentication technology provider known for their rigorous standards and innovative solutions. One of the standout features of Entrupy's service is their Money-Back Guarantee, which adds an essential layer of protection for our customers.
Items such as scarves, belts, and small leather goods may have variations in design and materials that can complicate authentication.
Authenticating eyewear can be challenging due to the wide range of styles, colors, and materials. Some eyewear may not have easily verifiable indicators of authenticity.
Shoes can vary significantly in design and production, making it harder to verify authenticity without specific documentation.
Clothing items, like apparel and outerwear, often have unique characteristics that can differ across collections and seasons.
The authentication of jewelry involves intricate details such as hallmarks, materials, and craftsmanship. Certain pieces may lack definitive documentation.
While many bags can be authenticated, the sheer variety of styles and the potential for counterfeit designs make it essential to approach each item carefully.
Vintage products present unique challenges due to their age and rarity. These items may lack original documentation or have undergone modifications over time, making authentication more complex.